Refund policy

  • We have a short & customer friendly Return & Refund policy.
  • Certain rules & regulations are applicable in term of order returns.

Refunds:

  • There will be no monetary refund, only gift card will be provided.
  • A gift card of product value will be provided you on your email.
  • A gift card issued by us can be redeemed within 365 days of issuing.

Returns:

  • Only 1 time return will be accepted on an original order.
  • No returns will be accepted on gift card issued on any previous order return.

Product return conditions:

  • You have to notify us within 24 hours of receiving the parcel.
  • Product must be unused, unworn, unwashed, undamaged products, with all labels and tags completely intact, and in original packaging are eligible for return.
  • No returns & refunds for international orders.
  • If you buy any discounted amount product then you have to return it back with the original order.

The process for a return:

  • Please request a return on our customer support WhatsApp number at +91 – 8349566955 with the order number and product picture.
  • You can also send us an email via contact us page.
  • On your request we will arrange the reverse pick up.
  • After receiving the returned product, we will do a quality check of the product at our end.
  • Once your return is accepted we will provide you a gift card or credit note.
  • We will not entertain any request if you contact us after 24 hours from the receiving the order.

Failure of product pick-up:

We make three attempts to pick up the item, if the item is not picked up in the third attempt, Pickup request will be marked as failed.

Note:

  • We request you to kindly be patient after raising the query as our working hours are 10 AM - 6 PM (Monday-Saturday). Our team will be happy to take up your queries as soon as they are back at their desk.
  • Once the concerned team checks the description & confirms the damage/ incorrect product, an email confirmation will be sent to the customer regarding the approval of the exchange or return.
  • The product must be packed in the same packaging before it is picked by the logistics to our billing address.
  • Please share complete unboxing video of the package to claim any missing / damage piece.